Your privacy is important to us. It is Colley Refrigeration’s policy to respect your privacy regarding any information we may collect from you across our website, https://colleyrefrigeration.com/
What Data We Collect and Why We Collect It
For a better experience on our site, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email and postal address. The information that we collect will be used to contact or identify you. We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
Sharing Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. We may also disclose your customer information with third parties in order to perform services on our behalf, and we will obtain consent for such sharing where it is legally required.
We will disclose personal information and/or an IP Address when required by law or in good-faith belief that such an action is necessary to: cooperate with an investigation of purported unlawful activity, protect the rights or property of our website and related properties, or identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties.
Please keep in mind that if you voluntarily submit your information in a public forum on our related to our Website — such as a comment section, discussion board, etc. — it may be collected and used by others, and we have no control of how third parties may use your publicly accessible information.
Links to Other Sites
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.
Service Providers (Third Party)
We are not in the business of selling your personal data. However, we may employ third-party companies and individuals due to the following reasons:
- To facilitate our service;
- To provide the service on our behalf;
- To perform service-related services; or
- To assist us in analyzing how our service is used.
We want to inform our service users that these third parties have access to your data. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Cookies
Cookies are files with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these “cookies” to collect information and to improve our service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our service.
Your Control Over Your Data
You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as an acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us
TERMS & CONDITIONS FOR SMS
By submitting this form and signing up for texts, you consent to receive informational (e.g. updates related to services, appointment reminder) from Colley Refrigeration at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Reply STOP at anytime to unsubscribe and you will longer receive any messages. Reply HELP for help.
Colley Refrigeration will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further message will be sent.” They will also be informed that their information will not be shared with third parties for marketing or promotional purposes.
At Colley Refrigeration, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers.
SMS
By submitting this form and signing up for texts, you consent to receive informational (e.g. updates related to services, appointment reminder) from Colley Refrigeration at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Reply STOP at anytime to unsubscribe and you will longer receive any messages. Reply HELP for help.
Colley Refrigeration will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further message will be sent.” They will also be informed that their information will not be shared with third parties for marketing or promotional purposes.
